Resident satisfaction with city services and quality of life is up again this year, according to the city’s annual resident satisfaction survey.
Respondents rated overall quality of life at 94 percent and overall quality of services at 91 percent, both up from the past two surveys, according to city officials.
"This survey has been an important tool to help us continually improve city services, and I’m glad that satisfaction is up again this year, Mayor Dave Cieslewicz said. "Both the high response rate and high rate of satisfaction is encouraging."
Administered by the University of Wisconsin-Madison Survey Center, the survey was sent to 1,000 households in September and October of 2010. About 41 percent of surveys were returned -- much higher than a typical response rate, officials said.